Play Safely, Stay in Control

Recognising a Problem

Ask yourself honestly: Do you chase losses, trying to win back what you lost? Have you borrowed money or sold something to play? Do you hide how much time or money you spend? Gambling can feel like an escape from stress, boredom or worry. Do you play to avoid something else? Do you need bigger bets to get the same excitement? Have you missed work, sleep or family time because of gambling? Answering yes to any of these does not mean you are a bad person, but it is a sign you may need to pause and talk to someone.

Protecting Minors

This platform is strictly for players aged 18 and above. If you share a computer or device with someone under 18, filtering software can block access to gambling sites. Parental control apps let you restrict content without blocking the whole internet. Do not leave your account logged in on a shared device. Keep your password and PIN private. If you suspect a minor has used the site, contact support immediately. It is your responsibility to keep gambling out of reach of children.

Taking a Break from Gambling

Cooling-off periods pause your account for days or weeks. Self-exclusion closes access for a fixed term, often months or years. Once set, self-exclusion cannot be lifted early. It removes all promotional offers and login access during the term. To request self-exclusion, contact support in writing. Keep a copy of your request. The site will confirm in writing when the exclusion starts. After the term ends you must actively ask to reopen the account. The wait gives you space to step back.

Spending Limits That Work

Deposit limits let you cap how much you put in daily, weekly or monthly. Loss limits set a hard stop on net losses within a chosen period. Session time limits and reality-check reminders warn you how long you have been playing. You can request any of these from your account settings. A tighter limit takes effect immediately. If you ask for a looser one, a cooling-off period applies before it changes. This delay helps you rethink the decision. Use DuitNow or Touch 'n Go? The same limits apply across all deposit methods, including bank transfer and e-wallets.

Where to Get Help

A doctor or a licensed counsellor can listen without judgement. Free, confidential support is available from international organisations. Search for Gamblers Anonymous, GamCare or Gambling Therapy by name. These groups offer phone, chat and in-person meetings. No one will ask your full name. Telling one person you trust is the hardest step and the most important one. It does not have to be a professional. A friend or family member who will not shame you can make a real difference. You are not alone, and help is a short search away.

The Truth About the Money

Gambling is entertainment, not a way to earn income. Every bet costs money, and over the long run the odds always favour the operator. No system, winning streak or staking plan changes that math. Treat any win as a lucky moment, not a strategy. Set a budget for entertainment and stick to it. Once it is gone, stop. Never chase losses with money meant for bills, rent or savings. The house edge is built into every game. Play for fun, not for profit.

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